Last updated: October 2, 2026
Go Japan First operates https://go-japan-first.com/. This Privacy Policy explains how we handle personal information when you visit our website or contact us.
Information We Collect
When you use our contact form, we collect your name, email address, subject, and message, together with any additional information you choose to include.
Please do not send passport numbers, payment card details, passwords, or other sensitive information through the form.
Our hosting and security systems may also record technical information, including your IP address, browser information, requested pages, referring website, and the date and time of access.
How We Use Your Information
We use contact information to respond to enquiries, investigate reported errors, discuss collaboration requests, and manage related correspondence.
We use technical information to operate the website, troubleshoot problems, and detect or prevent spam, abuse, and unauthorised access.
Sending an enquiry does not subscribe you to marketing emails.
Hosting and Email Services
We use XServer to host this website and Gmail to receive and manage contact emails. Your information is processed through these services as needed to provide website hosting and email delivery or storage.
Google operates infrastructure internationally, so information contained in email correspondence may be processed outside Japan.
You can read more about these providers’ practices in the XServer Privacy Policy and Google Privacy Policy.
We do not sell your contact information. We may disclose information where required by applicable law.
Cookies and Google Analytics
Cookies are small files stored on your device. WordPress uses cookies for functions such as administrative logins.
We use Google Analytics through Site Kit by Google to understand how visitors find and use our website and to improve our guides. Google Analytics uses cookies and similar technologies to process information such as pages visited, referral sources, browser and device information, approximate location, and interactions with our content.
Enhanced measurement and Site Kit’s plugin conversion tracking may record events such as scrolling, outbound link clicks, and contact form interactions. Contact Form 7 itself does not set cookies.
For more information, please read the Google Privacy Policy and How Google uses information from sites or apps that use its services.
You can manage or delete cookies through your browser settings. Blocking necessary cookies may affect website functions. You can also use the Google Analytics Opt-out Browser Add-on in supported browsers to prevent Google Analytics from using your data.
Retention and Security
We retain contact correspondence for as long as necessary to handle your enquiry, manage relevant follow-up, and meet applicable legal requirements. Information that is no longer needed is deleted.
Technical log retention depends on our hosting and security settings.
We use HTTPS to protect information in transit and restrict access to the accounts used to manage enquiries. No method of transmission or storage can guarantee absolute security.
Your Information and Requests
You can contact us to ask about the personal information we hold about you or request access, correction, or deletion. We handle requests in accordance with applicable law and may need to verify your identity.
Some information may need to be retained to meet legal obligations or resolve an ongoing matter.
Please submit privacy questions and requests through our Contact page.
Other Websites
When you follow a link to another website, that website’s privacy policy applies to its collection and use of your information. Please review the relevant policy before providing personal information or making a booking.
Changes to This Policy
We may update this policy when our website features, services, or information handling practices change. The latest version will be published on this page with an updated date.